info@mentalhealthbillingservice.com
Standard medical billing rules fail in behavioral health. At Mental Health Billing Service (MHBS), we were founded to fix that fundamental problem. We are a specialized billing company built exclusively for mental and behavioral health practices, including therapy groups, psychiatric clinics, and substance use treatment centers.
Our entire model is built on the understanding that your claims face unique challenges that generic billing software and generalist companies simply cannot solve. We don’t treat your claims like standard medical procedures. Instead, we provide a 360° Revenue Cycle Control that manages every detail from patient eligibility to denial appeals, ensuring you get paid accurately for the critical care you provide.
We know that a single missing telehealth modifier, an expired prior authorization, or a claim routed to the wrong payer can delay your revenue for weeks. MHBS was created to eliminate these exact failures. Our team of certified coders and billing experts actively audit your session notes against the latest payer-specific rules before we submit a single claim. We don’t just process claims; we ensure every claim is built to clear.
Our commitment is to provide 97.5% First Pass Clean Claims, meaning your cash flow is more consistent and you spend less time chasing denials. We take ownership of your entire revenue cycle so your team can stay focused on patient care.
We understand that choosing a billing partner is a major decision. That is why we have built our business on transparency, partnership, and specialized expertise.
We operate on a percentage-based fee model. We only make money when your practice gets paid. There are no hidden software fees or setup costs, and we never lock you into long-term contracts. We earn your business every single month.
You will never have to explain your practice to a random call center agent. You work directly with a single billing expert who knows your specific payer mix, your local state rules, and your practice history.
We work seamlessly inside your existing platform like TherapyNotes, SimplePractice, athenahealth, and others using secure API connections. You retain full control of your clinical notes while we manage the revenue cycle in the background.
Local payer rules dictate how your claims get paid. We actively track the specific requirements for Medicaid MCOs, regional commercial policies, and telehealth parity laws across all 50 states, including Texas, New York, California, Florida, and many others.
Payer Routing
Time-Based Coding
Telehealth Rules
Prior Authorizations
We know that switching billing companies can feel disruptive. That’s why we follow a strict, transparent 30-day onboarding schedule to prevent payment gaps. We start with a comprehensive practice assessment, seamlessly integrate with your EHR, audit your aging accounts receivable (A/R), and begin live processing within 10 days. By day 30, you will receive a precise financial report showing your collections and what we have recovered.
At MHBS, we treat your patients’ data with the highest level of care and legal compliance.
We protect patient health information at every stage of the billing cycle, transmitting all electronic claims through encrypted clearinghouse connections.
For substance use treatment centers, we maintain full compliance with federal privacy laws to secure sensitive addiction and recovery records.
We process patient deductibles and copays through secure payment gateways to keep your practice financially compliant and patient data locked down.
Your data is handled exclusively by our internal, trained team. We never subcontract your billing to third-party vendors.
We are here to help you streamline your revenue cycle and get paid faster.
Mental Health Billing Service (MHBS)
(860) 500-1471
info@mentalhealthbillingservice.com
403, Port Washington Road
Monday – Friday: 9:00 AM – 6:00 PM (EST) Saturday – Sunday: Closed
Simplifying mental health billing with accurate claims, faster reimbursements, and seamless revenue cycle management.
